Everything between your store and your customer's door.
Take one piece or hand us the whole operation — each service below plugs into the others.
Network orchestration
We sit above your existing warehouses and carriers — or help you choose new ones — and run the whole network from a single dashboard. No more chasing five different logins to find out where an order actually is.
Included
Warehouse & carrier selection · unified reporting · exception handling · vendor accountability · monthly performance reviews.
Included
Pick & pack · quality-control checkpoints · same-day and 2-day shipping options · order tracking sync to your storefront.
Order fulfillment & packing
This is where Expert Packer started, and it's still the standard we hold every partner warehouse to: careful picking, accurate packing, and a quality check before anything ships.
Custom packaging & kitting
Branded boxes, inserts, tissue, and assembled kits — built to your spec and packed consistently, order after order, wherever it ships from.
Included
Custom box & insert sourcing · gift notes · bundling & kitting · subscription-box assembly · seasonal packaging swaps.
Included
Real-time stock visibility · reorder alerts · multi-location distribution · cycle counts · receiving & put-away.
Inventory & warehouse management
We track stock across every location in the network in real time, and flag reorder points before you run out — instead of finding out from a customer complaint.
Returns management
Returned items are inspected, restocked, refurbished, or disposed of according to your rules — with full visibility into what came back and why.
Included
Inspection & grading · restock or liquidation routing · return reason tracking · customer-facing returns portal option.
Included
EDI compliance · retailer routing guides · marketplace fulfillment (Amazon, Walmart, and others) · chargeback prevention.
Retail & marketplace distribution
Selling into big-box retail or third-party marketplaces comes with its own rulebook. We handle the compliance work so a routing guide violation doesn't turn into a chargeback.
Freight & carrier management
We negotiate and manage carrier relationships on your behalf, routing every shipment — parcel or freight — to whichever option is fastest and most cost-effective that day.
Included
Parcel & LTL freight booking · rate shopping across carriers · carrier performance scorecards · surcharge auditing.
Integrations
Connect your store, marketplaces, and back-office tools — orders flow in and tracking flows back out automatically.